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Tata Business Support Services Ltd, also known as TBSS is among the largest third party Outsourced Customer Service Providers in India, serving domestic as well as international customers. It is a wholly owned subsidiary of Tata Sons and part of the 142 year old Tata Group. With state-of-the-art facilities across 11 global delivery centers that accommodate nearly 4000 seats, TBSS is among the rapidly growing contact centers globally. We have the capability to efficiently transition and manage global customer care and voice processes to integrate into a single global delivery model. Our 'End to End' solutions reinforce our commitment to work with our clients in developing winning strategies through "right-shoring" and thus providing a high ROI.

It provides value-added contact centre services with a clear focus on quality and endeavor to be a long term partner addressing all aspects of our clients.

TBSS commenced operations as an independent entity in May 2004 and today is not only one of the largest third party Customer Service providers in India but also one of the leading integrated end-to-end outsourcing service providers with more than 5000 employees, serving a global clientele. They handle over 12 million transactions per month out of their centers at Pune, Hyderabad, Mohali, Jamshedpur and 5 Non metro centers including Mithapur and Babrala.